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Complaint handling - Feedback

Customer feedback

Our goal is your satisfaction. Please take a moment to let us know how we are doing! Tell us about the services you were satisfied with or the ones we need to improve. Your feedback is completely anonymous.
In the case of customer quality objection or lost clothes, a report will be recorded. We will contact you as soon as possible based on your given personal data. If you do not wish to give your personal information, please use the online platform to send feedback (Customer feedback).

How to present a customer quality objection:
A - In person in one of our units
B - Using this website

  1. Fill in the report and print it.
  2. Fill in the first two chapters of the report.
  3. Scan the report (or take a picture) and send it to our e-mail address or mail it to us.
Email address:
Mail address:
TOP CLEAN Hungária Kft.
1112 Budapest, Ütköző sor 6.

In all cases, we will contact you as soon as possible and investigate your complaint. If the report is incorrect or incomplete and we cannot contact you, we will destroy the report.


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